Refund & Cancellation Policy
TatkalSoftware.in par hum chahte hain ki aap confident hokar kharido. Isiliye buy karne se pehle FREE / Paid Demo available hai — software ki speed aur features khud test karo, phir decide karo.
1. Try Before You Buy (Demo)
Har software ka live demo milta hai (Get Demo page se). Demo me auto captcha, OTP bypass aur booking speed khud dekho — purchase se pehle demo zaroor lein.
2. 1-Day Money-Back Guarantee
Agar software technical kharabi ki wajah se bilkul nahi chal raha aur hamari support team 24 ghante ke andar use fix nahi kar pati, to aap refund ke liye eligible ho. Iske liye purchase ke 24 ghante ke andar WhatsApp par contact karna zaroori hai.
3. Refund kab NAHI milega
- License key deliver + activate ho jaane ke baad (digital product hai), jab tak technical failure na ho.
- Aapke PC me required files (WebView2 / .NET / VC++) install ya setup na karne ki wajah se — iske liye hum FREE remote support dete hain.
- IRCTC server slow, internet/network issue, ya galat usage ki wajah se ticket miss hona (ye software ke control me nahi).
- Galti se duplicate order — aisa ho to turant WhatsApp karo, hum adjust / wallet credit kar denge.
4. VPS & Proxy — Replacement Guarantee
VPS ya Proxy/IP me koi issue ho (block / slow) to replacement diya jaata hai. Pehle support se contact karo — fix ya replace turant hota hai. Activate hone ke baad VPS/Proxy ka refund case-by-case hota hai.
5. Refund kaise maange (Process)
- Purchase ke 24 ghante ke andar hamari WhatsApp support par message karo.
- Apna Order ID + problem ka detail (screenshot/video) bhejo.
- Team pehle issue fix karne ki koshish karegi (zyadatar 5-10 min me ho jaata hai).
- Agar fix possible nahi, to approved refund 5-7 working days me original payment method par wapas aa jaata hai.
6. Contact
Kisi bhi refund / cancellation query ke liye: WhatsApp +44 7458947418 ya Contact page. Hum 24×7 available hain.
Note: Ye policy time-time par update ho sakti hai. Latest version hamesha is page par milega.